General Information

Rockvale Outlets

35 S. Willowdale Drive Lancaster, PA 17602 Phone: (717) 293-9292 Get Directions to Rockvale Outlets:


Make the most of your visit to Rockvale Outlets Lancaster with a visit to our customer service office, located through the breezeway between Five Below and Dressbarn. Our friendly customer service team is available Monday – Saturday 9am – 5pmĀ to help with a variety of services including:
  • Gift Card Purchases
  • Paging Service
  • Store Directories
  • Local Maps
  • Wheelchair Loaner (when available)
  • Preferred Shopper Discount Club Sign-Up
  • AAA Member coupon booklet signups

Trolley Service

If you are a bus group and would like to request the trolley for your group, please visit the group tour registration page and note that in the comment section.


For information on employment opportunities at our outlet stores, please visit our Store Directory for a list of stores that are currently hiring or visit our customer service office to pick up a hiringĀ list.